Osmosis LLC may collect data from you that you provide to us voluntarily such as your name, postal address, e-mail address, telephone number and other personal information. We will not sell, share or otherwise distribute your personally identifiable information to third parties except as provided herein. Specifically, the information we collect may be used for our own internal tracking purposes, order placement, information correction, internal records and to provide you with information we believe may be of interest to you. Additionally, personally identifiable information may be transferred to third parties who act on our behalf or in connection with our business, such as United Parcel Service (UPS) or other shippers, etc., for further processing in accordance with the purposes for which the data was originally collected. Where disclosure of personally identifiable information to a third party is likely or necessary, further explanation may be provided, where appropriate, at such collection points as to the intended use of the data. We will require that such third parties protect the information and where appropriate, we will contractually require them to process data transferred only for the purposes expressly authorized by us.
Information that is not personal or is not associated with any personally identifiable data, such as questions, comments, testimonials, ideas and suggestions, shall be deemed to be non-confidential and Osmosis LLC shall be free to disclose and use it for any purpose, without any obligation whatsoever to you.
Information Collected Automatically
During your visit, Osmosis LLC automatically collects and temporarily stores the following information about your computer and your visit: The domain and host from which you access the Internet; the Internet address of the website from which you linked directly to the Osmosis LLC site, if applicable; the date and time you arrived at our Site, how long you spent on the Site, which pages you visited, your Internet Protocol (IP) address, your computer's operating system and browser software. Osmosis LLC does not use this information to determine the individual identity of any visitor.
When you view our Site, we may store some information on your computer. This information will be in the form of a "Cookie" or similar file. "Cookies" are pieces of data stored on the visitor's computer tied to information about the visitor. Information gathered through cookies and web server logs may include information such as the date and time of visits, the pages viewed, time spent at the Site and the Sites visited just before and just after our Site.
Collecting this information enables us to better understand the visitors who come to our Site, where they come from, and what content and functionality is of interest to them. We use this information for our internal analytics purposes and to improve the quality and relevance of our Site to our visitors and users.
If you disable cookies, it may turn off some of the features that make your site experience more efficient and some of our services may not function properly. However, you can always ask questions and place orders over the telephone by contacting customer service at 877-777-2305.
Do Not Track
Use of Personal Information
Osmosis LLC processes your personal information for the following purposes:
- Providing you with tailored content, services, advertisements and offers
- Responding to your questions and providing news and updates about our products, company, and programs
- Providing you with access to features of the Osmosis website
- Verifying your identity
- Fulfilling product purchases
- Communicating about your account and activities on our Site
- Sending notice of changes to our policies
- Operate and improve the effectiveness of our Site, customer service, programs, and product offerings
- Professing registrations and transactions
- Posting your content and consumer reviews on our Site, our social media pages and related third party sites that retail or feature our products
- Contacting you about content shared by you about our products
- Manage our everyday business needs such as Site administration, group management, fulfillment analytics, fraud prevention, enforcement of corporate reporting obligations, or to comply with the law.
To Whom We May Disclose Your Information
Remarketing & Advertising
In addition to using cookies and related technologies as described above, we also may permit certain third party companies to help us tailor advertising that we think may be of interest to users and to collect and use other data about user activities on our Site. These companies may deliver ads that might also place cookies and otherwise track user behavior.
How to Opt Out of Remarketing and Advertising
If you do not wish to participate in Google AdWords Remarketing, you can opt out by visiting Google's ads preferences manager. If you prefer to not receive targeted advertising, you can opt out of certain network advertising programs through the Network Advertising Choices (NAI) Opt-Out Page. These opt-outs are Device-specific, so if you use multiple Devices, you may need to opt out on each one. You can also opt out of certain targeted advertising programs by clicking on the AdChoices icon that may appear on some of our advertising. We may use more than one third party company for placing this advertising, which would require you to opt out of each company’s program. Please note that even if you opt out you will still see advertisements while you're browsing online. However the advertisements you see may be less relevant to you and your interests. Additionally, many network advertising programs allow you to view and manage the interest categories they have compiled from your online browsing activities. These interest categories help determine the types of targeted advertisements you may receive. The NAI Opt–Out Page provides a tool that identifies its member companies that have cookies on your browser and provides links to those companies.
Legally Required Disclosure of Information
Though we make every effort to preserve visitor privacy, we may be compelled to disclose personal information when required by law wherein we have a good-faith belief that such action is legally required to comply with a current judicial proceeding, a court order or other legal matter.
We retain personal information we collect from you where we have an ongoing legitimate business need to do so, as long as as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If you wish to cancel your account or request that we no longer use your Personal Information to provide you services, contact us at the address below. We do not control certain privacy settings and preferences maintained by social media partners such as Facebook, Twitter, Instagram, etc. If you wish to make changes to those settings and preferences, you may do so by visiting the settings page of the appropriate social media site.
This Site is targeted for use by adults only. We do not currently market to or create special areas for use by children. We do not knowingly collect age identifying information, nor do we knowingly collect any Personal Information from children under the age of 13 years. However, we hereby advise all visitors to our Site under the age of 13 not to disclose or provide any Personal Information on our Site. In the event that we discover that a child under the age of 13 has provided Personal Information to us, in accordance with the Children’s Online Privacy Protection Act, we will delete the child’s personal information from our files to the extent technologically possible.
CAN-SPAM COMPLIANCE NOTICE (U.S. and Canadian users only)
We may send periodic promotional or informational emails to you. You may opt-out of such communications by following the unsubscribe or opt-out instructions contained in the email. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt-out of receiving emails about recommendations or other information we think may interest you, we may still send you emails about your account or any Service you have requested or received from us.
Third Party Sites
Security of Your Information
We use appropriate industry-standard procedures to safeguard the confidentiality of your Personal Information. However, you should assume that no data transmitted over the Internet can be 100% secure. Therefore, although we believe the measures implemented by us reduce the likelihood of security problems, we do not promise or guarantee and you should not expect that your Personal Information will always remain private.
If you believe that your username or password has been compromised, you are required to notify us immediately so that necessary measures can be taken.
Updating Your Information
If you believe that any Personal Information collected and maintained by us about you is not correct or has changed, please contact us explaining the correction or change. We are under no obligation to store such Personal Information indefinitely and disclaim any liability arising out or, or related to, the destruction of such Personal Information.
Deleting Your Information
Typically, we retain your personal information for the period necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. You may, however, request that we delete your personal information. All requests must be directed to the contact in the "Contact Information" section below. We may also decide to delete your data if we believe that the data is incomplete, inaccurate, or that our continued use and storage are contrary to our obligations to other individuals or third parties. When we delete personal information, it will be removed from our active database, but it may remain in archives where it is not practical or possible to delete it. In addition, we may keep your personal information as needed to comply with our legal obligations, resolve disputes, and/or enforce any of our agreements.
Consent to Transfer of Information
This site is operated in the United States. If you are located outside the United States, please be aware that some of all of the information we collect will be transferred to and processed by us or our Partners in the United States. By using our Site or providing us with any information, you consent to the transfer, processing and storage of your information in the United States which may have different privacy laws than the country in which you reside and/or are a citizen.
Changes to this Policy
If you have any questions, comments, or complaints concerning our privacy practices, please contact us at the appropriate address below. We will attempt, where practical, to respond to your requests and to provide you with additional privacy-related information.
30746 Bryant Drive #410
Updated as of October 2019