Regular shipping for orders under $50 is $15. Shipping times and deliveries are not guaranteed.
Expedited shipping is available at an additional cost and will be calculated at the time the order is placed. Shipping times and deliveries are not guaranteed.
You will receive an invoice and tracking number via email once your order ships.
We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. All returns must be approved by Customer Support within 30 days of invoice date. There will be a 3% processing fee for all returns made after 30 days.
Only items purchased from Osmosis can be returned to Osmosis. Items purchased in a skincare professional's office or elsewhere must be returned to their original point of purchase.
Osmosis does not guarantee product authenticity or condition or accept any responsibility for product purchased from eBay, Walmart, or similar sites. Osmosis strongly recommends purchasing product through this website, a licensed skincare professional, or at authorized locations. For assistance locating a skincare professional near you, visit our Professional Locator or call us at 877.777.2305.
While some sellers of Osmosis product on eBay, Walmart, Strawberry.net, Overstock.com, or other similar sites may have obtained their auction items in a legal manner, some of the Osmosis product showing up on those sites may have been obtained illegally. The most obvious warning sign that product has been obtained illegally is a Seller with large quantities of product priced significantly below standard retail prices.
Products & Ingredients
In most cases, we use natural and bio-identical ingredients. Our clean, non-toxic formulas are holistic because they do not cause harm to the skin. Osmosis opted not to focus on organic products because we do not think they make lasting changes to the skin. Organic is really important in foods because of the properties of pesticides and additives otherwise present. In skincare, this is not an issue so there is no advantage. However, there is a distinct disadvantage because they only allow 5% or less of the key ingredients that make real change in the skin. By using natural formulas full of our patented and/or exclusive ingredients, we are doing much more good to the skin.
Most of our products are formulated to be vegan and gluten-free. Please check individual products for specific ingredient information.
The majority of our Skincare and Colour products are Oncology Friendly, you can view our Oncology Friendly products here. The recommendation and use of these products should be done by professionals trained in Oncology Skincare to ensure safe and effective use. Some products may not be recommended for certain types of cancer or during certain stages.
Our bodies are designed with very precise hormone levels that are specific to each individual. These hormones are monitored and adjusted throughout the day to keep the cells, organs, and mind functioning at optimum levels. Taking hormones to try and manage this is flawed because you can never know exactly what the body needs and they cause the body to make lower amounts of their normal daily production. The ideal scenario is to maximize the body's innate potential to produce and regulate hormones itself. Skin Defense, Elevate , and Hormone Relief Elixir can do exactly that. DIM, a primary ingredient in Skin Defense, binds estrogenic toxins that lower the body's estrogen level and cause an imbalance with all hormone systems. By binding the toxins, the body normalizes its levels and finds balance. Collagen Activator accelerates the ATP process which results in more hormone production. Hormone Relief Elixir gives the body the sensation of having balanced hormones without interfering with the natural production levels of hormones. The result is a balanced, healthy system that operates under the guidance of the body's remarkable, innate brilliance.
Yes, it is safe! We use edible gold from a reliable source, mined in the United States.
Our stem cells come from carefully screened adult adipose tissue. There are no actual stem cells in StemFactor Growth Factor Serum, just the growth factors they make.
Our Pressed Bases provide natural sun protection from the mineral formula. They deliver around 15 SPF depending on amount of application.
The acceptable range of Vitamin A while pregnant is 2,500 - 10,000 IU (international units) per/day and 4,000 - 15,000 IU while breastfeeding. When using Osmosis Vitamin A Serums, you will not exceed 300 IU per/day even if using the strongest serum available at 2 pumps 2 times per day. Our Professional Facial Infusion Treatment is also safe to receive while pregnant or breastfeeding as it does not exceed 1,500 IU of Vitamin A. Of course it is always recommended to consult with your physician while pregnant or breastfeeding before the use of any active products or supplements.
Hormone Relief Elixir will not make your birth control ineffective. A small minority of clients may experience some menstrual changes that may make it slightly lighter or heavier than normal.
It won't affect you as the frequencies only target imbalances in the body and the body ignores the rest. None of the frequencies are harmful. The Elixirs are safe for all ages and there are no side effects.
How to Use Osmosis Products
Our Activating Mists have multiple functions; it's been treated with unique anti-bacterial and anti-fungal frequencies that maintain a healthy probiotic population on the skin. It's also been treated with frequencies that are designed to activate repair as well as being calming, and they have unique active ingredients to promote rejuvenation and energize the skin.
If your Elixirs are delivered in the cold of winter and are frozen upon arrival, they are still good to use once thawed. Some heat is okay, but since it is stored in plastic, extended heat is not advised. Do not put the Elixirs in alkalinized water or drink them at the same time as it will disable it.
Immune Activator can be used topically if one finds the oil-base version of our ozonized ethyl oleate to be more soothing. It is primarily used as an internal elixir to boost our oxygen fighting capacity that often diminishes with aging. It can be taken sublingually by leaving in the mouth for 5-10 minutes or it can be swallowed. However, if you choose to swallow it, it should be on an empty stomach. Liquids can disable it.
We do NOT test on animals or endorse such practices.
The handles of all brushes are made from Birch, which is categorized as sustainable. The ferrule is recyclable aluminum. Most of our brushes use goat or pony hair or a combination of both. The mane or tail is shaved from the animals to acquire the hair quality. No animal is ever harmed or killed for their hair. The other brushes used for "wet" products are synthetic.
Recycling & Sustainability
We maintain sustainability by using recyclable packaging and sustainable shipping materials, as well as naturally-sourced, eco-friendly ingredients. Osmosis continues sustainability support by respecting animal life, as we do not test on or harm animals.
Yes, our bottles, compacts, and boxes are recyclable. Be sure to remove any pumps or sprayers, give your empty bottle or compact a quick rinse, and always check with your local recycling facility or provider for what they can and cannot accept.